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Where is the Murphy Arts District?

The heart of MAD can be found at 101 East Locust Street in El Dorado, Arkansas. For detailed locations, please visit our venue pages.

What time does my show start or end?

We generally don’t know in advance when a show will begin or end. Door times are posted for each show; the starting time for each show is generally (but not always) 30 to 60 minutes afterwards. The ending tie varies by show; you should check with security or the box office on the way in for information.

Is MAD an all-ages venue?

For most shows, MAD is an all-ages to enter, 21 to drink venue. On occasion an event may have a specific age restriction. Please refer to the event detail page on our calendar for all of the show details.

Is there parking onsite?

Yes, you may park in our parking area directly in front of the Griffin restaurant or use street parking. During large events, we will employ large parking areas throughout El Dorado to shuttle concert goers to our events.

I lost my cell phone/credit card/wallet at MAD. What do I do?

MAD maintains a “Lost & Found” at our Box Office. Call 870-863-4547 to discuss the matter.

Where can I get tickets?

Tickets for MAD shows are available through the MAD box office located at 101 East Locust, by phone at 877-940-3334, and our website. We accept Cash, Visa, Mastercard, Amex and Discover.

Can I buy tickets at the door on the day of the show?

Absolutely! Tickets are available the day of the show online and at the door for all events that are not sold out. Once a show is sold out, there will be no more available tickets the day of the show.

Are there seats in your venue?

Unless specifically stated in show advertising, all MAD shows are general admission, standing room events. All ADA approved devices are allowed in our facilities. Lawn chairs are permitted if they meet our 9 inch from the ground height requirement. Chair rentals are available by event.

Do you offer discount tickets for group sales?

MAD does not offer group discounts at this time.

I won tickets from a radio station, but I can’t go to the show. Can I put my friend’s name on the list instead?

That’s solely up to the radio station, not MAD. Once we have a list from a station, we don’t make any changes to it. You should contact the station well in advance of the show to see if they allow such changes to be made.

I can’t make it to the show, can I get a refund?

Tickets purchased for events at MAD are non-refundable.

I have tickets on Will Call/Radio Winner/Guest List, where and when can I pick them up?

You may pick up your tickets any time after doors open for that particular event. You will need a photo ID to claim your tickets. For Will Call tickets, please also have the credit card used for purchase and order confirmation number.

Can I enter the venue with a ticket on my phone?

Yes, we can scan tickets right off your phone screen. Please be sure to have the tickets loaded on your screen before you enter the venue.

Are cameras or video recording devices allowed?

Only simple, point-and-shoot, non-professional cameras will be permitted. Under no circumstances are fans permitted to use devices to record video at MAD. At some events, artists explicitly forbid fan photography. In these cases, MAD cannot allow cameras of any sort to be brought into the venue. MAD will do it’s best to inform fans of this policy via website and social.

I’m coming right from work, do you guys sell food?

Yes, we will have food and beverage stations set up during each event as well as our Griffin Restaurant for sit down dining.

Can I smoke inside MAD?

MAD is a smoke free facility and smoking inside our venues is strictly prohibited. The use of all electronic smoking devices are prohibited as well as all tobacco products. We do provide an outside smoking section for our patrons where re-entry into the venue is permitted.

I want to rent a MAD venue for a social event. How do I go about this?

MAD is the perfect place to hold a wedding, sweet 16, corporate event, public or private concert, banquet or reception. For more information please email rachelj@eldofest.com.